Company Outline & Market
Outline of Documented
Quality System
Operation of
Documented Quality System
Standards and reference guides used in the course of this work
Previous Clients
Other Relevant Information
Company Outline & Market
To provide a quality drawing office service to
engineering companies.
Customers fall into two categories.
A)
Small companies without CAD
operator(s). Engineering controls by final clients are increasingly
asking for CAD drawings for proposals and/or as built records. Normally,
company’s employing 4 to 12 personnel cannot justify the employment of a
full time Draughtsman.
B)
Companies with over 12 / 15
staff may employ 1 / 2 or more CAD Technicians. However, because of non
uniform rate of order intake they often need an over spill capacity to
cope with the production of drawings.
The market I am working for
falls into either of the above categories.
Outline of Documented
Quality System
The system is designed to
keep a traceable record of all telephone calls, faxes, messages, e-
mails, orders, order acknowledgements, quotes, correspondence, and
records of meetings in relation to any contract which Park Engineering
has been involved in. These records to be kept in a neat, logical and
in chronological order so that an outsider could understand them and
carry on with the business.
Operation of Documented
Quality System
Each enquiry
received is given a Quotation number. The quotations are sent out in a
standard format with the following information
A)
Quotation number.
B)
Date.
C)
Client: name, address and
contact name.
D)
Description of services
offered.
E)
Fixed Price.
F)
Payment Terms.
G)
Note of any special terms
or conditions. (if applicable)
H)
Standard terms and
conditions.
An up to date quotation register (spreadsheet) exists
which allows the quick finding of any previously sent quotes. Once an
order is confirmed the quote is given a job. No. (It is understood that
some clients do not always supply order nos. In an instance of this
nature the client will be faxed (sent) a confirmation of conversation
with all the order information.) The job no. is the same as the
Invoice No., which is used at the end of the contract. At this time a
job card envelope is raised. This job card has all the contract
information i.e. start and proposed completion date. It also has a
section for telephone messages, job progress details and technical
queries. All relevant hard copy information is kept inside this job
envelope. Drawings to be numbered with the first three digits of the
customer name i.e. Brown: Bro. 1-01, 02 etc. second job for Brown would
be Bro. 2-01. All drawings checked by marking of prints system i.e.
green for OK and red for “to be altered.” At this time, final invoice to
be raised and handed over, or sent to customer along with copies of
checked drawings.
Invoice to have
the following information
I)
Customer’s order number.
J)
Date.
K)
Client: name, address and
contact name.
L)
Description of services
given along with drawing nos. (if applicable)
M)
Invoice Price.
N)
Payment Terms.
O)
Note of any special terms
or conditions. (if applicable)
P)
Standard terms and
conditions.
Day to day notes regarding non specific job related
matters will be kept neatly in a day book.
Standards and reference guides used in the course of this work
Factory
stairways, ladders and handrails.
Publication no. 105 reprinted 1996 EEMU
Disability Scotland Access
Guide
BS 5395-1:2000
Stairs, Ladders and walkways Part1: code of practice for the design,
construction and maintenance of straight stairs and winders.
Design of Structural
Elements
by
Chanankya Arya
BS 5950 part 1
Detailed design of
structural steelwork elements.
Modelling with Autocad 2000
by Bob
McFarlane.
Autocad 2000
In a Nutshell by Dorothy
Kent
All above marked
uncontrolled document
My Previous Clients
Click here to download the details of my
Previous Clients
Other Relevant Information
Inland Revenue exempt card
no. 770104609010.
Nat. Ins. No. YH 89 60 10
A.
EC ITB National Safety Council Card No. 187239 from MetTECH Earls Gate
Falkirk
